Strategic Account Manager

Lightspeed Commerce(8 days ago)

HybridFull TimeSenior$85,000 - $105,000Customer Success

About this role

Lightspeed is looking for a Strategic Account Manager to focus on our high-value enterprise customers, working to foster long-term relationships, drive revenue growth, and expand product adoption. The role involves collaboration across internal teams and developing strategic plans to ensure customer success and retention.

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Required Skills

CRM
Negotiation
Account Management
Customer Success
Strategic Planning
Data Analysis
Communication
Relationship Building
Business Development
SaaS

About Lightspeed Commerce

lightspeedhq.com

Lightspeed is a cloud-native POS and payments platform that helps retailers, restaurants and other hospitality businesses run omnichannel commerce by combining point-of-sale software, e‑commerce, inventory and customer management, payments processing, analytics and integrated hardware. Founded in Montreal, it serves merchants globally with an ecosystem of developer APIs, an app marketplace, payments and financing services to support single- and multi‑location operations. Small and medium businesses choose Lightspeed for its unified platform that simplifies operations, inventory and reporting while enabling seamless in‑store and online selling.

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