Strategic Account Manager

The Strategic Account Manager serves as the primary point of contact and relationship lead for an assigned group of Fidelity Clearing Canada clients, acting as a strategic liaison between internal departments and partners. This role focuses on driving long-term mutual value, enhancing operational efficiency, and supporting client growth through consultative account management and cross-selling opportunities. The position requires managing C-suite relationships, analyzing performance metrics, and resolving complex service escalations to ensure exceptional client service.