Strategic Advisor
Higher Logic
About this role
A Strategic Advisor or Senior Strategic Advisor manages customer online communities and communication platforms, develops strategic plans, and supports community management activities using the Higher Logic software. The role involves offering community insights, implementing engagement strategies, and growing customer engagement.
Skills
About Higher Logic
higherlogic.comHigher Logic is a SaaS provider of online community and member engagement software that helps organizations bring people, knowledge, and ideas together. Its platform combines community spaces, knowledge sharing, events and automated engagement tools to drive conversations, retention, and measurable outcomes. The product integrates with existing systems and provides analytics, moderation, and segmentation to help organizations grow and manage active, supportive networks. Customers in associations, nonprofits, and customer-focused businesses use Higher Logic to build tailored community experiences that boost engagement and advocacy.
Recent company news
Business WireHigher Logic Names Former IBM Leader Marius Ciortea as Chief Community Officer, Accelerating a New Era of AI-Powered Community Engagement
Dec 10, 2025
Business WireHigher Logic Appoints Nicole Saunders to Lead Customer Experience Strategy, Reinforcing Its Commitment to Community-Led Growth
Jun 3, 2025
PR NewswireHigher Logic Acquires Vanilla to Expand Its Engagement Solutions for Customers
May 4, 2021
citybizHigher Logic Appoints Megan Langley as VP of Marketing
Feb 29, 2024
Associations NowReport: Association Email Open Rates Dropping
Feb 11, 2025
About Higher Logic
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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