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Strategic Client Success Manager at Verra Mobility - ApplyBlast

Strategic Client Success Manager

Verra Mobility

4 days ago

3.1 on Glassdoor

Remote

Full Time

Manager

0 applicants

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About this role

The Strategic Client Success Manager is responsible for enhancing customer experience and satisfaction through comprehensive strategies and data analysis. This role serves as the primary point of contact for clients during the Operations and Maintenance phase, ensuring contract compliance and driving revenue targets. The position involves collaborating with internal teams to streamline operations, resolve complex issues, and facilitate strategic planning for assigned customers.

Responsibilities

Design and execute strategies to enhance customer experience and satisfaction
Oversee daily operational processes and optimize workflows for organizational goals
Serve as primary point of contact for customers during operations and maintenance phases

Skills

About Verra Mobility

verramobility.com

Headquarters

Mesa, Arizona, United States

Company Size

1001-5000 employees

Founded

1987

View Profile

Verra Mobility is a global leader in safe mobility technologies, delivering smart transportation solutions to help communities move safely and efficiently. The company develops and operates automated traffic enforcement, tolling, parking systems, fleet telematics and violation-management services, combining hardware, cloud software and data analytics to reduce congestion and improve roadway safety. Verra serves public agencies, municipalities and commercial fleets worldwide, offering end-to-end services from sensor and camera deployment to payment processing and reporting. Its platform emphasizes safety, connectivity and data-driven insights to optimize operations, compliance and traveler experience.