Strategic Customer Success Manager (Insurance Carriers)
Wisedocs AI
About this role
A Strategic Customer Success Manager at an insurance-focused IT company manages customer relationships, ensuring client satisfaction and retention. The role involves understanding client needs and supporting their success in using the company's services.
Skills
Qualifications
About Wisedocs AI
wisedocs.aiWisedocs is an AI-powered claims documentation platform built for medical records and insurance files. It helps teams organize, sort, and index medical records while extracting actionable insights to support claims. The platform converts unstructured records into structured, defensible outputs with expert human oversight to ensure accuracy. Customers include insurance, legal, and independent medical evaluation firms that rely on Wisedocs for medical record reviews.
Recent company news
Business WireWisedocs Launches Medical Record Summary Platform Powered by State-of-the-Art Generative AI
Jun 28, 2023
BetaKitAI-powered medical record reviewer Wisedocs closes $12.7-million CAD Series A round
Jan 30, 2024
PRWebWisedocs Named to Guidewire Insurtech Vanguards Program
Dec 9, 2025
Business WireWisedocs Unveils WiseChat and Custom Reports to Simplify Medical Record and Claims Reviews with AI
Feb 5, 2025
SiliconANGLEMycroft launches with $3.5M to bring agentic AI to security and compliance
Sep 22, 2025
About Wisedocs AI
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Wisedocs AI.
Salary
$73k – $99k
per year