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© All Rights Reserved. ApplyBlast.com
atera
Atera is seeking a Strategic Customer Success Manager to lead relationships with its largest clients, ensuring they realize value and ROI from the AI‑powered IT platform. The role involves serving as the primary contact, conducting quarterly business reviews, driving renewals and expansion, and providing technical guidance and best‑practice education. The manager will analyze account metrics, identify growth opportunities, and maintain high retention rates while collaborating across the organization.
Headquarters
Miqwe Yisra’el, Tel Aviv, Israel
Company Size
201-500 employees
Founded
2011
Atera is a cloud-based IT management platform that combines remote monitoring & management (RMM) with professional services automation (PSA) for managed service providers and internal IT teams. It offers agent-based remote access, endpoint and network monitoring, ticketing, patch management, automation/scripting, reporting, and integrated billing. Delivered as SaaS with a unified dashboard and third‑party integrations, Atera aims to simplify day-to-day IT operations so small and mid‑sized service teams can monitor devices, resolve issues, and manage clients from a single platform.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for atera.
45% above the average for this role