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Strategic Customer Success Manager at EverCommerce - ApplyBlast

Strategic Customer Success Manager

EverCommerce

2 months ago

Denver, Colorado, United States

Onsite

Full Time

Manager

0 applicants

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About this role

The Strategic Customer Success Manager will manage EverCommerce's largest and most complex healthcare client portfolio, driving adoption, retention, and expansion while delivering value through deep partnerships and strategic guidance. Reporting to the Sr Manager of Customer Success, the role involves executive stakeholder engagement, health monitoring, and cross‑functional collaboration to ensure successful outcomes and growth.

Responsibilities

Manage portfolio of enterprise healthcare accounts as strategic advisor
Develop and execute customer success plans to drive adoption and outcomes
Coordinate cross‑functional teams to resolve escalations and ensure seamless experience

Skills

About EverCommerce

evercommerce.com

Headquarters

Denver, Colorado, United States

Company Size

1001-5000 employees

Founded

2016

View Profile

EverCommerce (NASDAQ: EVCM) is the leading service commerce platform providing vertically-tailored, integrated SaaS solutions to more than 745,000 global service-based businesses. Its software brands serve industries including home and field services, health services, and wellness, helping businesses manage operations, streamline customer engagement, and accept payments. EverCommerce's digital and mobile solutions are designed to accelerate growth, improve retention, and create convenient experiences between customers and their service professionals.