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Strategic Customer Success Manager at Synthesia - ApplyBlast

Strategic Customer Success Manager

Synthesia

14 days ago

4.4 on Glassdoor

London, England, United Kingdom

Hybrid

Full Time

Manager

0 applicants

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About this role

The Strategic Customer Success Manager owns a book of enterprise accounts across the UK and Europe, acting as a trusted advisor to drive adoption, retention, and growth. This role involves partnering closely with Sales to deliver a seamless onboarding experience and educating clients on creating video content. The position requires engaging stakeholders from day-to-day users to the C-suite to ensure clear ROI and customer success.

Responsibilities

Drive adoption, retention, and growth for enterprise accounts
Partner with sales to deliver seamless onboarding experiences
Educate clients on creating video content and ensure clear ROI

Skills

About Synthesia

synthesia.io

Headquarters

London, England, United Kingdom

Company Size

201-500 employees

Founded

2017

View Profile

Synthesia is an AI video platform for businesses that turns text into video using realistic AI avatars and voices in 160+ languages. The platform includes a web-based studio, templates, avatar customization, localization and an API to enable scalable, brand-consistent video production without cameras or actors. It serves enterprise training, marketing, onboarding and internal communications, helping teams create engaging videos quickly and cost-effectively.