Philips

Strategic Design & Customer Engagement Lead

Philips(19 days ago)

United States, Cambridge, MA, MassachusettsOnsiteFull TimeSenior$139,000 - $223,000Customer Engagement
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About this role

This role focuses on integrating strategy, human-centered design, and systems thinking to develop scalable practices and customer-centric frameworks aimed at improving healthcare experiences and reducing costs. It involves leading executive engagement initiatives and partnering across various departments to align customer success and sales strategies.

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Required Skills

  • Customer Engagement
  • Strategy
  • Facilitation
  • Design Thinking
  • Systems Thinking
  • Workshop Facilitation
  • Business Strategy
  • Cross-functional Collaboration
  • Human-Centered Design
  • Healthcare
Philips

About Philips

philips.com

Learn more about Philips and how we help improve people’s lives through meaningful innovation in the areas of Healthcare, Consumer Lifestyle and Lighting.

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