Strategic Partner Manager, Austin

Zipline (1 day ago)

United States, Austin, TXOnsiteFull TimeMedior$90,000 - $120,000Customer Success

About this role

Zipline is hiring a Partner Success Manager to activate and grow restaurant and retail partners in the Austin region, owning local partner relationships and site launches for its drone delivery service. The role focuses on representing Zipline on the ground, gathering customer insights, and working cross-functionally to drive partner adoption and inform product improvements.

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Required Skills

Partner Management
Customer Success
Field Operations
Problem Solving
Data Analysis
Relationship Building
Presentation Skills
Product Advocacy
Launch Coordination

About Zipline

flyzipline.com

Zipline is the world's largest autonomous delivery system, using long-range drones and end-to-end logistics software to provide on-demand delivery of medical supplies, retail goods, and other critical items. Its platform combines custom aircraft, automated distribution centers, and routing/operations software to deliver quickly and reliably for hospitals, governments, and commercial partners across the U.S., Africa, and other markets. Zipline specializes in time-critical payloads—blood, vaccines, emergency supplies—and integrates with existing supply chains through partnerships with health ministries, hospitals, and retailers. Customers choose Zipline for its proven safety, high-uptime operations, and ability to scale instant logistics in challenging geographies.