Strategic Solutions Engineer, APAC
Cresta
About this role
A Strategic Solutions Engineer at Cresta is the technical representative in the sales process who communicates the value of Cresta’s conversational AI platform to prospective enterprise customers. The role bridges technical and business perspectives to help prospects understand how Cresta’s solutions can address contact center needs and drive measurable outcomes.
Skills
About Cresta
cresta.comCresta is a unified platform for human and AI agents that helps contact centers save money, grow revenue, and deliver better customer experiences. It provides real‑time agent coaching and conversational AI (virtual agents and assisted workflows), plus analytics and quality insights that reduce handle time, increase conversions, and boost agent productivity. Cresta integrates with existing contact‑center systems and CRMs so enterprises can deploy AI assistance and supervised autonomous agents across support and sales channels. The platform is designed to drive measurable ROI through automated coaching, real‑time guidance, and outcome‑focused analytics.
Recent company news
Sequoia CapitalHow AI Will Transform Contact Centers: Cresta CEO Ping Wu
Nov 2, 2025
Dallas InnovatesPrivate Equity Firm Cresta Names New Partner and Head of Capital Formation, Elevates Two Senior Leaders
Dec 7, 2025
TipRanksCresta Emphasizes AI-Driven Approach to Customer Experience Transformation
1 week ago
The Malaysian ReserveForbes Names Cresta One of America’s Best Startup Employers of 2026
1 week ago
PR NewswireCresta Extends Global Footprint with New Offices in APAC and EMEA
Apr 23, 2025
About Cresta
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Cresta.
Salary
$148k – $199k
per year