Strategic Solutions Engineer, APAC
Cresta(1 day ago)
About this role
A Strategic Solutions Engineer at Cresta is the technical representative in the sales process who communicates the value of Cresta’s conversational AI platform to prospective enterprise customers. The role bridges technical and business perspectives to help prospects understand how Cresta’s solutions can address contact center needs and drive measurable outcomes.
Required Skills
- Conversational AI
- Solutioning
- Product Demos
- Technical Validation
- Proof Of Concept
- Pilot Management
- ROI Workshops
- Stakeholder Management
- Training
- Salesforce
About Cresta
cresta.comCresta is a unified platform for human and AI agents that helps contact centers save money, grow revenue, and deliver better customer experiences. It provides real‑time agent coaching and conversational AI (virtual agents and assisted workflows), plus analytics and quality insights that reduce handle time, increase conversions, and boost agent productivity. Cresta integrates with existing contact‑center systems and CRMs so enterprises can deploy AI assistance and supervised autonomous agents across support and sales channels. The platform is designed to drive measurable ROI through automated coaching, real‑time guidance, and outcome‑focused analytics.