Strategist, Agent Development (Arabic speaking)

Sierra(1 month ago)

London, United KingdomOnsiteFull TimeSenior$140,000 - $225,000Product

About this role

The Strategist in Agent Development at Sierra is responsible for partnering with Agent Product Managers and Engineers to develop and deploy AI agents that conduct numerous customer interactions daily. This role involves creating conversational AI strategies, managing complex projects from conception to execution, and ensuring effective communication among technical and non-technical stakeholders. The strategist integrates product strategy, customer insights, and technical understanding to enhance agent quality and drive customer success.

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Required Skills

AI Strategy
Conversational Design
Project Management
Stakeholder Coordination
Communication Skills
Technical Expertise
Problem-Solving
Analytical Skills
Leadership
Team Management

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Qualifications

Degree in Computer Science, Engineering, Mathematics, or a related technical field
MBA or comparable experience at the intersection of technology and operations

About Sierra

sierra.ai

Sierra is a technology company focused on enhancing customer experiences through artificial intelligence. By leveraging AI, Sierra provides businesses with tools and capabilities to create more human, engaging interactions with their customers. Their innovative approach aims to transform standard service methods into personalized experiences, driving customer satisfaction and loyalty. With a commitment to making AI accessible, Sierra empowers companies to optimize their operations and improve customer engagement.