Strategist, Agent Development (Italian speaking)

Sierra(1 month ago)

London, United KingdomOnsiteFull TimeSenior$164,194 - $221,596 (estimated)Product

About this role

As a Strategist in Agent Development at Sierra, you will collaborate closely with Agent Product Managers and Engineers to design and launch AI agents that handle numerous customer interactions daily. Your responsibilities include providing strategic guidance on AI initiatives, refining conversational designs, and managing complex projects while ensuring effective communication with both technical and non-technical stakeholders. The role demands strong technical expertise, outstanding communication skills, and a data-driven approach to enhance product quality and customer satisfaction within the agent development lifecycle.

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Required Skills

AI Strategy
Conversational Design
Project Execution
Stakeholder Coordination
Communication Skills
Technical Expertise
Problem-Solving
Analytical Skills
Leadership
Team Management

+2 more

Qualifications

Degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience
MBA or comparable experience at the intersection of technology and operations

About Sierra

sierra.ai

Sierra is a technology company focused on enhancing customer experiences through artificial intelligence. By leveraging AI, Sierra provides businesses with tools and capabilities to create more human, engaging interactions with their customers. Their innovative approach aims to transform standard service methods into personalized experiences, driving customer satisfaction and loyalty. With a commitment to making AI accessible, Sierra empowers companies to optimize their operations and improve customer engagement.