Strategist, Agent Development

Sierra(1 month ago)

Munich, GermanyOnsiteFull TimeSenior$190,771 - $255,589 (estimated)Product

About this role

The Strategist, Agent Development at Sierra is responsible for collaborating with Agent Product Managers and Engineers to design, develop, and implement AI agents that handle large-scale customer interactions. This role involves combining product strategy with conversational design and customer insights to deliver high-quality agents, while managing complex development projects and ensuring clear communication among diverse stakeholders. The strategist serves as a trusted advisor to clients on AI strategy and contributes strategic, data-driven insights for both customer relations and internal decision-making.

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Required Skills

AI Strategies
Agent Development
Conversational Design
Customer Insights
Project Management
Communication Skills
Technical Expertise
Problem-Solving
Analytical Skills
Leadership

+6 more

Qualifications

Degree in Computer Science, Engineering, Mathematics, or a related technical field
MBA or comparable experience at the intersection of technology and operations

About Sierra

sierra.ai

Sierra is a technology company focused on enhancing customer experiences through artificial intelligence. By leveraging AI, Sierra provides businesses with tools and capabilities to create more human, engaging interactions with their customers. Their innovative approach aims to transform standard service methods into personalized experiences, driving customer satisfaction and loyalty. With a commitment to making AI accessible, Sierra empowers companies to optimize their operations and improve customer engagement.