Strategist

Gensler(2 months ago)

HybridFull TimeSenior$93,184 - $126,867 (estimated)Design Strategy

About this role

This role is a user-centered experience strategist and insight-driven designer who shapes end-to-end customer journeys and experience strategies across digital and physical touchpoints. The position partners directly with clients to identify opportunities, develop experience roadmaps and briefs, and guide innovation through research and workshops. The work is highly collaborative, operating at the intersection of data, technology, and creativity to influence decision-making and improve product and service experiences.

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Required Skills

Customer Journey Mapping
Experience Strategy
Service Design
User Research
Insight Synthesis
Workshop Facilitation
Client Management
Stakeholder Management
Presentation Design
Roadmapping

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About Gensler

gensler.com

Gensler is a leading global architecture, design, and planning firm with over 6,000 professionals across 56 offices worldwide. The firm focuses on creating innovative solutions that enhance the human experience and contribute to sustainable urban environments. Gensler is known for its expertise in various sectors, including workplace design, residential projects, and climate-resilient development. By harnessing the power of design, Gensler aims to shape cityscapes and communities for a better future.

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