Streaming Technical Support Specialist
Genius Sports(1 month ago)
About this role
The Streaming Technical Support Specialist provides real-time operational support for live video content delivered via GeniusLive and third-party providers, ensuring service continuity and high-quality delivery. The role also enhances team capability through documentation, onboarding, training, and technical leadership while maintaining the team knowledge base and operational standards. It sits within the organisation’s media/streaming function and supports live event workflows and incident response.
Required Skills
- Live Support
- Video Pipelines
- Ingest
- Transcoding
- Packaging
- CDN
- Streaming Protocols
- Codecs Knowledge
- Hermes Configuration
- Template Management
+12 more
About Genius Sports
geniussports.comGenius Sports is a sports data and technology company that collects, enriches and distributes real-time official sports data, video and analytics to leagues, federations, broadcasters and betting operators worldwide. Its offerings include data capture and distribution, live video and streaming, integrity and risk services, and AI-powered analytics and platform solutions for fan engagement, commercial activation and sportsbook products. Leagues, media companies and wagering operators use Genius for its official feeds, compliance tools and insights to optimize performance, engagement and betting operations.
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