Student Account Rep

Digital Biology(2 months ago)

Boston, MAOnsiteFull TimeJunior$40,940 - $56,280Student Financial Services

About this role

The Student Account Representative is a frontline member of the Office of Student Financial Services who provides account-related support to students, families, faculty, staff, and external payors. The role combines customer-facing service across in-person, phone, and digital channels with operational tasks related to payment processing and account management. The position supports institutional initiatives and may participate in projects, events, and cross-functional committees.

View Original Listing

Required Skills

Customer Service
Payment Processing
Account Reconciliation
Account Audits
Communication
Microsoft Excel
Microsoft Word
ServiceNow
Banner
Cultural Competency

+1 more

Qualifications

High School Diploma
Associate Degree (Preferred)

About Digital Biology

northeastern.edu

Northeastern University is a private, global research university founded in 1898 and known for its emphasis on experiential learning and engagement with industry and communities. It offers a broad range of undergraduate, graduate, and professional programs across fields such as engineering, health, business, computer science, and the social sciences, anchored by a signature cooperative education (co-op) model that integrates classroom study with paid, real-world work experiences. Northeastern operates a network of campuses, research centers, and international partnerships that support interdisciplinary research, entrepreneurship, and applied solutions to societal challenges. The university emphasizes career outcomes, innovation, and global engagement through collaboration with employers, governments, and civic organizations.

View more jobs at Digital Biology →