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Student Account Representative at Arizona State University - ApplyBlast

Student Account Representative

Arizona State University

3 months ago

4.8 on Glassdoor

Tempe, Arizona

Onsite

Full Time

Junior

1 applicant

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About this role

ASU Student Business Services is looking for a Student Account Representative to handle customer service activities, process transactions, and resolve account issues for students. The role involves extensive communication via phone, email, and in-person interactions while preparing reports and reconciling accounts using software like PeopleSoft and Microsoft Office. This non-exempt position requires accuracy and the ability to manage high-volume inquiries regarding tuition, billing, and student account collections.

Responsibilities

Process transactions for tuition, billing, and student account credits
Resolve account issues and answer high-volume customer inquiries
Prepare reconciliations and departmental reports using financial software
Develop correspondence to respond to student account questions
Update departmental procedures relating to assigned accounting functions

Skills

About Arizona State University

asu.edu

Headquarters

Tempe, Arizona, United States

Company Size

10001+ employees

Founded

1885

View Profile

Arizona State University (ASU) is a large public research university headquartered in Tempe, Arizona, with multiple campuses and a comprehensive online education arm. The institution emphasizes interdisciplinary research and innovation—ranking No. 9 in the U.S. and No. 14 globally for interdisciplinary science—and focuses on preparing students for future careers. ASU offers a broad array of undergraduate, graduate, and professional programs across science, technology, humanities, and public service, with extensive industry partnerships and research centers. The university prioritizes access, entrepreneurship, sustainability, and community engagement to translate research into real-world impact.