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Student Account Representative at Northeastern University - ApplyBlast

Student Account Representative

Northeastern University

1 month ago

Boston, Massachusetts, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Student Account Representative serves as the primary contact for students, parents, faculty, and staff regarding all activities related to Student Accounts. This role provides high-level customer service through various communication channels to address financial status inquiries and billing procedures. The position involves counseling students and parents on account policies, payment processing, and financing options while ensuring compliance with federal, state, and institutional regulations.

Responsibilities

Provide customer service to students and parents regarding student account financial status
Counsel students and parents on account policies, payment processing, and financing options
Research and resolve account conflicts with Financial Aid, Registrar, and Housing departments

Skills

About Northeastern University

northeastern.edu

Headquarters

Boston, Massachusetts, United States

Company Size

5001-10000 employees

View Profile

Northeastern University is a private, global research university founded in 1898 and known for its emphasis on experiential learning and engagement with industry and communities. It offers a broad range of undergraduate, graduate, and professional programs across fields such as engineering, health, business, computer science, and the social sciences, anchored by a signature cooperative education (co-op) model that integrates classroom study with paid, real-world work experiences. Northeastern operates a network of campuses, research centers, and international partnerships that support interdisciplinary research, entrepreneurship, and applied solutions to societal challenges. The university emphasizes career outcomes, innovation, and global engagement through collaboration with employers, governments, and civic organizations.