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Student Accounts Manager at Howard University - ApplyBlast

Student Accounts Manager

Howard University

1 month ago

3.7 on Glassdoor

Washington, District of Columbia, United States

Onsite

Full Time

Manager

0 applicants

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About this role

The Student Accounts Manager provides strategic and operational leadership for the Office of the Bursar's student account operations, customer engagement, and service delivery. This role oversees a team to ensure fiscal stewardship, operational efficiency, and regulatory compliance while enhancing the student experience through technology and process improvement. The position requires regular on-site presence to lead daily operations, supervise staff, and collaborate with various university stakeholders.

Responsibilities

Lead and supervise student account analysts and customer service staff
Oversee student account services delivery across multiple channels
Analyze operational and financial data to implement data-informed improvements

Skills

Qualifications

Bachelor's degree in Business Administration, Finance, Accounting, Higher Education Administration, Public Administration, or a related fieldMaster's degree in Business Administration, Higher Education Administration, Finance, or a related discipline