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Student Accounts Specialist at Mercer University - ApplyBlast

Student Accounts Specialist

Mercer University

5 months ago

4.0 on Glassdoor

Macon, GA

Onsite

Full Time

Senior

0 applicants

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About this role

A Student Accounts Specialist at Mercer University works in the Bursar's Office, providing customer service for Student Engagement, including the texting platform Slate and the Bursar customer service email, and managing student accounts and collections.

Responsibilities

Provide customer service for Student Engagement, including the texting platform Slate and the Bursar customer service email
Manage high touch accounts, including Atlanta and Regional Academic Center students
Handle Alternative Student Lifecycle and collection for this population
Monitor accounts for delinquency and specialized reporting
Serve as primary customer service backup to Student Support Specialist(s)

Skills

Qualifications

High School Diploma/GEDThree years of customer service, accounts receivable, data entry, and/or bookkeeping experienceBachelor's degree in bookkeeping, accounting, or business operations preferred

About Mercer University

mercer.edu

Headquarters

Macon, Georgia, United States

Company Size

5001-10000 employees

Founded

1833

View Profile

Mercer University is one of America’s best colleges, with programs from undergraduate liberal arts to graduate, doctoral-level degrees in Georgia and online.