Student Information and Advice Manager

The Student Information and Advice Manager oversees the operational delivery of high-quality information, advice, and guidance to a diverse student cohort, including undergraduates, postgraduates, and degree apprentices. This role involves leading a team of seven officers, managing performance, and driving service improvements through data-led approaches and stakeholder engagement. The position requires deputising for the Head of Student Support and ensuring alignment with the Matrix Standard for information, advice, and guidance.