Student Loan Call Center Representative

Educational Credit Management Corporation(1 month ago)

HybridFull TimeJunior$40,000 - $43,000Collections / Customer Service

About this role

ECMC Group is a nonprofit organization that helps students succeed by providing financial tools and services. This role involves contacting student loan borrowers throughout the loan lifecycle to discuss repayment ability and present options to keep or bring loans current, working under direct supervision.

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Required Skills

Outbound Calling
Customer Service
Documentation
Dialer Systems
Loan Tracking
Internet Research
Regulatory Compliance
Bilingual Spanish
Data Entry

Qualifications

High School Diploma
GED

About Educational Credit Management Corporation

ecmc.org

ECMC Group is a nonprofit organization dedicated to supporting students in their pursuit of higher education. The organization provides services related to education finance, helping students and families plan and pay for college. ECMC is focused on improving educational outcomes by offering resources and guidance on navigating student loans, preventing default, and managing repayment options. Through secured online access, borrowers can easily manage their loans and access vital information about their accounts.

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