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Student Service Professional (SSP) at Ivy Tech Community College - ApplyBlast

Student Service Professional (SSP)

Ivy Tech Community College

5 months ago

3.7 on Glassdoor

Kokomo, IN

Hybrid

Full Time

Junior

0 applicants

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About this role

A Student Services Professional at Ivy Tech Community College provides guidance and support to students in key areas such as Admissions, Registration, Financial Aid, Orientation, Assessment, and Business Services.

Responsibilities

Conduct targeted outreach to newly admitted students to coach them through their next steps and help prepare them for the first weeks of classes.
Manage caseload in a manner that promotes retention, persistence, and student success through proactive interactions and interventions.
Maintain and monitor case notes in electronic student record systems.
Engage in behaviors that create an inclusive environment in which all people are valued, supported, and respected.
Conduct all activities within the established guidelines of the Family Educational Rights and Privacy Act (FERPA).

Skills

Qualifications

Associate degree required, bachelor’s preferredStrong communicatorStrong administrative and computer skillsAbility to take initiative and complete tasksAbility to exercise independent judgment related to college policies

About Ivy Tech Community College

ivytech.edu

Headquarters

Indianapolis, Indiana, United States

Company Size

5001-10000 employees

Founded

1963

View Profile

Ivy Tech Community College is a leading educational institution in Indiana, offering over 70 Associate's Degrees and Certificates across more than 75 communities statewide. The college emphasizes accessibility and affordability, catering to a diverse range of students through various academic programs such as business, engineering, healthcare, and more. With a commitment to providing quality education and workforce training, Ivy Tech aims to help students achieve their career goals and contribute to the local economy. Additionally, it is accredited by the Higher Learning Commission, ensuring that its educational offerings meet high standards of quality and excellence.