Student Success Coach (Continuing Education)
Microsoft(1 month ago)
About this role
The Student Success Coach provides concierge-style case management to Dallas College students, guiding them from enrollment to completion through academic advising, career exploration, and continuous progress monitoring. The role connects students to internal and external wrap-around services and leverages technology to streamline communication and track milestones. Coaches act as a consistent single point of contact for diverse student populations to support retention, persistence, and career readiness.
Required Skills
- Academic Advising
- Case Management
- Student Engagement
- Career Exploration
- Progress Monitoring
- Technology Use
- Communication
- Time Management
- Collaboration
- Report Writing
Qualifications
- Bachelor’s Degree
- Master’s Degree Preferred
- Official Transcripts Required
- Criminal Background Check
- Fingerprint Check (May Be Required)
About Microsoft
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