Student Support Advisor

The Student Support Advisor supports students throughout their educational journey by providing proactive advising on financial, academic, and service-related matters to ensure graduation success. This role involves managing student accounts, developing financial plans, and collaborating across departments while utilizing a wide array of communication channels like calls, chats, and emails. Advisors must advocate for students by overcoming academic and financial obstacles while adhering to strict federal and institutional policies in a rapidly changing environment.