Johns Hopkins University
The Student Support Specialist serves as the primary point of contact for students, parents, and stakeholders regarding financial aid, registration, and student accounts at Johns Hopkins University. This role delivers high-quality, student-centered support through various channels while ensuring compliance with Title IV regulations and institutional policies. The position requires strong customer service skills, attention to detail, and the ability to manage case queues and resolve complex inquiries efficiently.
Headquarters
Baltimore, Maryland, United States
Company Size
10001+ employees
Founded
1876
Johns Hopkins University, founded in 1876, is America’s first research university and is organized into nine world‑class academic divisions. It is a leading center for education, discovery, and clinical care — notable for its medical, public health, engineering, and science programs — that translates research into real‑world solutions. Through interdisciplinary scholarship, patient care, and global partnerships, Johns Hopkins advances knowledge and addresses complex societal and health challenges. The university attracts students, faculty, and collaborators worldwide and emphasizes innovation, civic engagement, and measurable impact.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Johns Hopkins University.
17% below the average for this role
Director of Student Finance
UNITED EDUCATION INSTITUTE
Senior Associate Director of Student Financial Aid and Scholarships
The Children's Center of Hamden
Financial Aid Specialist, Office of Financial Aid
Fort Hays State University
Financial Aid Compliance Coordinator
University of Arkansas for Medical Sciences (UAMS)
Director of Student Finance
Iec
Student Accounts Coordinator
The King's University