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Studio Member Experience Associate at Peloton - ApplyBlast

Studio Member Experience Associate

Peloton

17 days ago

3.7 on Glassdoor

New York, New York, United States

Onsite

Part Time

Junior

0 applicants

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About this role

Peloton Studios is seeking a customer service-driven individual to deliver an outstanding experience for members, prospective members, and guests visiting their New York studios. This role involves managing reservations, handling member inquiries, and supporting live production teams to ensure optimal studio energy and engagement. The position requires a reliable and energetic professional capable of thriving in a fast-paced environment while maintaining high standards of hospitality and brand representation.

Responsibilities

Deliver exceptional customer service and manage member experiences within the studio
Book and manage live production reservations using TeamUp reservation system
Support studio operations including check-ins, class occupancy, and event activations

Skills

About Peloton

onepeloton.com

Headquarters

New York, New York, United States

Company Size

1001-5000 employees

Founded

2011

View Profile

Peloton is a fitness technology company that combines connected exercise equipment—most prominently the Peloton Bike and Tread—with a subscription streaming platform for live and on‑demand workouts. Its membership offers instructor‑led classes across cycling, running, strength, cardio, yoga, and meditation, plus performance tracking, leaderboards, and social features to motivate users. Peloton also sells accessories and apparel and emphasizes high‑production studio content and personalized training for at‑home and mobile use.