Empower AI
The Subject Matter Expert Computer User Support Specialist provides technical assistance and deskside support to GSA end users, managing IT service desk operations and resolving hardware and software issues. This role involves overseeing support technicians, processing trouble tickets, and ensuring high-quality customer service for internal infrastructure and applications. The position requires strong communication skills and the ability to work collaboratively with various teams to maintain system productivity.
Headquarters
Reston, Virginia, United States
Company Size
1001-5000 employees
Founded
1989
Empower AI is a U.S. federal government contractor providing artificial intelligence and technology solutions to the military and civilian agencies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Empower AI.