Subject Matter Expert (SME) - AI for Client Success & Account Management (Early 2026)

Ziplines Education(1 month ago)

RemoteContractSenior$106,694 - $146,017 (estimated)Learning

About this role

The Subject Matter Expert (SME) for AI in Client Success & Account Management at Ziplines Education will design and develop an online course that teaches professionals how to integrate generative AI and automation into their client management and success workflows. With over 10 years of relevant experience, the SME will create engaging video content, collaborate with learning designers to ensure relevant industry-aligned materials, and foster learner engagement and success. This role requires a deep understanding of AI adoption strategies and the ability to break down complex concepts for diverse learners.

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Required Skills

Client Success
Account Management
AI Adoption
Course Development
Communication Skills
Video Recording
Curriculum Design
Content Creation
Learner Engagement
Industry Trends

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About Ziplines Education

www.ziplines.com

Ziplines Education is a career accelerator that collaborates with over 30 leading colleges and universities to offer workforce-aligned, digital-first training programs. Their mission is to equip learners with in-demand skills and certifications, particularly in the growing fields of artificial intelligence and digital marketing. Through flexible, cohort-based online courses, Ziplines provides essential knowledge and practical experience tailored to meet the needs of today's technology-driven job market. They emphasize a hands-on learning approach and offer certifications that are recognized by employers.