Substitute Safety Support Specialist
GoGuardian(1 month ago)
About this role
This is a substitute/limited part-time Safety Support Specialist role that provides optional coverage for day shifts handling GoGuardian’s Beacon alerts. The position involves remotely monitoring and escalating active alerts to school officials to protect student mental health and safety, and contributing to team training and resources. Shifts are scheduled between 5:00 AM–8:00 PM PST with flexible availability required.
Required Skills
- Alert Review
- Escalation
- Phone Support
- Ticketing
- Zendesk
- Training
- Communication
- Customer Service
- Teamwork
- Emotional Intelligence
+1 more
Qualifications
- College Degree Preferred
About GoGuardian
goguardian.comGoGuardian is a K–12 edtech company that provides schools and districts with tools to create safe, focused, and engaging digital learning environments. Its product suite includes classroom management and teacher tools, device and content filtering, endpoint management for school devices, and student safety solutions that surface wellbeing and risk signals. GoGuardian integrates with common devices and LMS platforms to give educators real‑time visibility, reporting, and intervention workflows. Schools choose it to streamline device deployment, protect students online, and support instruction and student welfare at scale.
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