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Summer Internship Program - Customer Support Engineer at Incorta - ApplyBlast

Summer Internship Program - Customer Support Engineer

Incorta

3 months ago

3.4 on Glassdoor

Cairo, Egypt

Onsite

Internship

Intern

0 applicants

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About this role

This internship offers a chance to join an early team building a game-changing analytics product that optimizes business intelligence. Interns will support Technical Support Engineers by investigating customer-reported issues, diagnosing infrastructure problems, and validating configurations on an enterprise SaaS platform. The role provides hands-on experience with operating systems, networking, servers, and virtualization while developing advanced troubleshooting and analytical skills.

Responsibilities

Support Technical Support Engineers in investigating customer-reported issues
Diagnose issues related to customers' infrastructure and environments
Apply knowledge of operating systems and networking to identify problems
Validate customer configurations and assist in troubleshooting application issues
Collaborate with the Support team to accelerate issue resolution

Skills

About Incorta

incorta.com

Headquarters

Foster City, California, United States

Company Size

201-500 employees

Founded

2013

View Profile

Incorta is a governed data and AI platform that connects live, detailed data from enterprise systems of record to analytics, AI agents, and purpose-built applications. It provides a centralized, secure foundation where business and IT teams can build and deploy AI apps and agentic workflows without exporting data to disconnected tools. Incorta eliminates fragmented AI spend and governance gaps by centralizing models, infrastructure, access controls, and data lineage in one platform.