Superviseur des Opérations

The Superviseur des Opérations leads daily logistics and delivery operations for XL/high-volume activities in the Yvelines region, ensuring high performance, service quality, and customer satisfaction. This role involves supervising a team of logistics and delivery agents, monitoring key performance indicators, and implementing continuous improvement actions to optimize processes and control costs. The position requires close collaboration with customer service and supply chain teams to resolve client issues and present operational performance reports to management.