Supervisor Atendimento - Unidade Perdizes

The Supervisor Atendimento at the Perdizes unit oversees customer service operations, ensuring high satisfaction and loyalty through continuous team guidance and humanized care aligned with the Planetree philosophy. The role involves analyzing client feedback, managing complex cases, and implementing corrective actions to drive continuous improvement. Additionally, the supervisor plans and deploys new services, monitors performance indicators, and manages team schedules and development. The position also includes overseeing diagnostic service processes, billing activities, and fostering relationships with clinical and support teams.