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Supervisor, Call center at Altasciences - ApplyBlast

Supervisor, Call center

Altasciences

1 month ago

3.0 on Glassdoor

Montreal, Quebec, Canada

Onsite

Full Time

Manager

0 applicants

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About this role

The Supervisor, Call center organizes recruitment activities and supervises the recruitment team to ensure activities are conducted within trial timelines. This role ensures compliance with study protocols, Good Clinical Practices, and Standard Operating Procedures while managing team performance and training. The position involves coordinating with sponsors, handling participant communications, and maintaining high standards of customer service and quality.

Responsibilities

Supervise and coordinate the recruitment team to ensure trial timelines are met
Ensure compliance with study protocols, Good Clinical Practices, and Standard Operating Procedures
Manage staff scheduling, performance reviews, and training for the screening team

Skills

About Altasciences

altasciences.com

Headquarters

Laval, Quebec, Canada

Company Size

1001-5000 employees

Founded

1995

View Profile

Contract research organization specialized in seamless, end-to-end, early phase drug development, we act to get your most promising compounds into and through early phase clinical trials.