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Supervisor, Case Manager at Public Consulting Group - ApplyBlast

Supervisor, Case Manager

Public Consulting Group

5 months ago

3.5 on Glassdoor

El Cajon, CA

Onsite

Full Time

Senior

0 applicants

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About this role

A Family Services Supervisor oversees Case Managers and Program Assistants for CalWORKS housing and stabilization programs in San Diego. The role involves providing intensive case management, ensuring procedural compliance, and mentoring staff to help families achieve self-sufficiency.

Responsibilities

Oversee program assistants and case managers for quality service delivery.
Coach and motivate staff to meet performance expectations and goals.
Assist staff in determining participant eligibility for housing and stabilization programs.
Validate and complete monthly reports measuring project objectives and metrics.
Resolve conflicts with participants and ensure adherence to compliance requirements.

Skills

Qualifications

Bachelor's degree preferred2 years of supervisory experience3-4 years of customer relationship management experienceProficiency with Microsoft Office SuiteEligible to reside in San Diego County

About Public Consulting Group

publicconsultinggroup.com

Headquarters

Boston, Massachusetts, United States

Company Size

1001-5000 employees

Founded

1986

View Profile

Public Consulting Group (PCG) is a leading public sector management consulting and operations improvement firm that partners with health, education, and human services agencies to improve lives.