Supervisor, Customer Care Call Center
Strive Pharmacy(4 days ago)
About this role
Strive Pharmacy is seeking a Customer Care Supervisor to lead their patient support team, ensuring high-quality interactions, enhancing service delivery, and promoting a positive patient experience. The role involves overseeing daily operations, coaching staff, and collaborating with internal departments in a pharmacy environment.
Required Skills
- Customer Service
- Call Center
- Pharmacy
- Leadership
- Communication
- Performance Metrics
- Collaboration
- Problem Solving
- QA
- MS Office
Qualifications
- Active Arizona Pharmacy Technician License
- National Certification
- High School Diploma or GED
About Strive Pharmacy
strivepharmacy.comStrive Pharmacy is a compounding pharmacy that creates personalized medications tailored to individual patient needs. They specialize in custom-formulated treatments for mental health, hormone therapy, weight management and other individualized therapies. Based in Gilbert, Arizona, Strive operates an online shop and serves patients across the U.S., emphasizing quality compounding, tailored care, and responsive customer support.
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