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© All Rights Reserved. ApplyBlast.com
CBE Companies
The Supervisor, Customer Experience (CES) leads a team of supervisors and representatives to drive key customer experience metrics such as NPS, ACS, and FCR. This role designs and implements strategies, oversees quality assurance, and collaborates with operations, workforce management, and training to improve performance across multiple locations.
Headquarters
Cedar Falls, Iowa, United States
Company Size
1001-5000 employees
Founded
1933
CBE Companies offers comprehensive call center services and ARM solutions, enhancing customer interactions and operational efficiency.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for CBE Companies.
CBE Companies didn’t post a salary, so this is our estimate from similar listings.
26% above the average for this role