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© All Rights Reserved. ApplyBlast.com
Hard Rock International
The Customer Relations Supervisor oversees the day-to-day operations of the Customer Relations team, ensuring an exceptional guest experience while fostering high levels of player engagement, satisfaction, and loyalty. This role serves as a key point of contact for guest concerns, escalations, rewards program inquiries, and service recovery initiatives. The Supervisor leads, coaches, and develops team members while supporting the property's commitment to delivering world-class service standards synonymous with the Hard Rock brand.
Headquarters
Davie, Florida, United States
Company Size
10001+ employees
Founded
1971
Hard Rock International is a global leader in entertainment, gaming, and hospitality, operating music-themed hotels, casinos, cafes, live-entertainment venues, and retail shops worldwide. The brand is known for its iconic rock ’n’ roll memorabilia and immersive guest experiences that combine dining, nightlife, and live music. Hard Rock also offers gaming and sports-betting products, digital games, and a Unity™ loyalty program for members. Its signature blend of music culture and hospitality aims to create distinctive, memorable experiences across its global properties.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Hard Rock International.
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