Independence American Insurance Company

Supervisor, Customer Service Contact Center

Independence American Insurance Company(25 days ago)

RemoteFull TimeManager$109,008 - $144,384 (estimated)Customer Service
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About this role

A Supervisor, Customer Service at Pets Best is a mid-level leader within the company’s Customer Care organization supporting Pets Best’s pet insurance and pet health brands. The position reports to the AVP, Customer Care and is a remote role based in the USA. Independence Pet Holdings is a corporate holding company managing a portfolio of pet health brands and services across North America.

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Required Skills

  • Call Center Leadership
  • Performance Coaching
  • Training Delivery
  • Team Leadership
  • Customer Escalations
  • Microsoft Office
  • Communication Skills
  • Time Management
  • Process Improvement
  • Scheduling Management

+2 more

Qualifications

  • Property and Casualty License
  • Bachelor's Degree (Preferred)
Independence American Insurance Company

About Independence American Insurance Company

independenceamerican.com

Independence American is a pet insurance underwriter that offers policies with pre-existing condition coverage after 12 months.

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