Supervisor, Customer Service Mgmt
RGH Enterprises, LLC(19 days ago)
About this role
A Customer Service Supervisor at Cardinal Health oversees the customer service and enrollment teams, ensuring efficient operations and high-quality customer interactions. The role involves managing staff, coordinating with clients, and handling complex benefit investigations, contributing to long-term customer retention.
Required Skills
- Customer Service
- Team Supervision
- Benefit Investigations
- Communication
- Problem Solving
- APS Center Software
- Staff Scheduling
- Performance Management
- Client Relations
Qualifications
- Bachelor’s degree in related field
- 4-8 years of experience
About RGH Enterprises, LLC
rghproducts.comRGH Products is a locally owned office supply company based in Baltimore, specializing in the remanufacturing of toner cartridges. With over 30 years of experience, RGH is committed to providing high-quality, sustainable printing solutions for its customers while positively impacting the local community. The company aims to deliver exceptional service and environmentally friendly products to meet the needs of businesses in the Baltimore area.
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