Supervisor, Customer Service Ops
RGH Enterprises, LLC(1 month ago)
About this role
The Customer Service Operations Supervisor at Cardinal Health manages a team of Customer Service Representatives responsible for processing and fulfilling medical equipment orders. This role emphasizes accurate order entry, timely coordination with various departments, and compliance with regulatory and quality standards, while providing coaching and performance monitoring to ensure high service levels and customer satisfaction.
Required Skills
- Team Management
- Order Processing
- Performance Monitoring
- Customer Satisfaction
Qualifications
- Bachelor’s Degree in Related Field
About RGH Enterprises, LLC
rghproducts.comRGH Products is a locally owned office supply company based in Baltimore, specializing in the remanufacturing of toner cartridges. With over 30 years of experience, RGH is committed to providing high-quality, sustainable printing solutions for its customers while positively impacting the local community. The company aims to deliver exceptional service and environmentally friendly products to meet the needs of businesses in the Baltimore area.
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