Supervisor, Customer Service Ops
RGH Enterprises, LLC(2 days ago)
About this role
A Customer Service Supervisor at Cardinal Health oversees customer service operations within their team, ensuring efficient workflows, high-quality service, and client satisfaction. They manage staff, handle complex issues, and coordinate with clients and internal teams to meet contractual and organizational standards.
Required Skills
- Customer Service
- Staff Management
- Benefit Investigation
- Call Monitoring
- Client Communication
- Team Leadership
- Performance Monitoring
- Problem Resolution
- Workflow Management
- Training
About RGH Enterprises, LLC
rghproducts.comRGH Products is a locally owned office supply company based in Baltimore, specializing in the remanufacturing of toner cartridges. With over 30 years of experience, RGH is committed to providing high-quality, sustainable printing solutions for its customers while positively impacting the local community. The company aims to deliver exceptional service and environmentally friendly products to meet the needs of businesses in the Baltimore area.
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