Supervisor, Customer Service
Stryker(25 days ago)
About this role
The Customer Service Supervisor leads a team of customer service representatives and specialists within a medical device organization. The role centers on overseeing team performance and development while supporting operational excellence across customer-facing and order-to-cash processes.
Required Skills
- Customer Service
- Order Processing
- Returns Management
- Invoice Disputes
- Communication
- Problem Solving
- KPI Monitoring
- Team Management
- Performance Management
- Training
+8 more
Qualifications
- College Degree
- Lean Green Belt
- Project Management Certification
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