Supervisor, Customer Service
Brighton Health Plan Solutions, LLC
About this role
A Customer Service Supervisor at BHPS manages service operations for members and providers in a high traffic call center, ensuring customer satisfaction and KPI achievement through team management, call monitoring, and operational adjustments.
Skills
Qualifications
About Brighton Health Plan Solutions, LLC
brightonhps.comBrighton HPS is a Brighton-based health and performance clinic that provides physiotherapy, sports rehabilitation, strength & conditioning, and wellbeing services to athletes and everyday clients. They deliver evidence-based assessment and personalised treatment plans combining manual therapy, exercise prescription, movement screening, and performance coaching to prevent injury and speed recovery. The team focuses on measurable outcomes and client education to restore function and optimise performance. Clients choose Brighton HPS for its integrated, practitioner-led approach and emphasis on long-term resilience.
About Brighton Health Plan Solutions, LLC
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$118k – $173k
per year