Ben Franklin Transit
A supervisory role responsible for overseeing daily operations, staff coordination, and customer service initiatives within the Customer Service department. The position supports the Manager of Customer Service in maintaining efficient operations, resolving escalated inquiries, and ensuring alignment with organizational goals and public outreach activities.
Headquarters
Richland, Washington, United States
Company Size
201-500 employees
Founded
1981
Ben Franklin Transit (BFT) is a public transit agency serving the Tri-Cities area of Washington State, providing fixed-route bus service, Dial-A-Ride, and rideshare programs. BFT offers real-time bus tracking and trip planning through its official Transit and MyRide mobile apps. The agency is committed to accessible, affordable transportation with routes connecting local and regional destinations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ben Franklin Transit.
38% above the average for this role
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