Supervisor Customer Support (m/w/d) 80-100%
bexio
About this role
A Supervisor in Customer Support at bexio oversees daily operations, manages customer inquiries via phone and ticket system, analyzes performance metrics, and collaborates with product teams to improve customer experience. The role involves team organization, process optimization, and active participation in support activities.
Skills
Qualifications
About bexio
bexio.combexio is a Swiss cloud-based business software platform for small businesses, startups and self-employed professionals. It centralizes invoicing, accounting, CRM, project and inventory management and connects with banks, payroll services and a broad partner-app ecosystem to streamline bookkeeping and financial workflows. Built for Swiss compliance and collaboration with accountants, bexio emphasizes ease of use and online accessibility. New users can start with a 30-day free trial.
About bexio
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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