Supervisor de Operaciones Call Center
CNX
About this role
El Supervisor de Operaciones es responsable de la supervisión diaria de un grupo de empleados del centro de llamadas, garantizando el cumplimiento de los indicadores de rendimiento mediante la formación, motivación y responsabilidad adecuada. Este profesional orienta a los subordinados sobre su rendimiento, gestiona problemas de rendimiento y promueve valores organizacionales para asegurar la comunicación efectiva y el logro de objetivos.
Skills
Qualifications
About CNX
cnx.comCNX is a global customer experience and business process outsourcing company that provides customer support, digital transformation, analytics, and back-office services for brands across multiple industries. The company operates contact centers and delivery hubs worldwide, helping clients improve customer engagement and operational efficiency.
About CNX
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for CNX.
Salary
$64k – $87k
per year