Supervisor de Operaciones Call Center

Philip Morris International(1 month ago)

Lima, PeruOnsiteFull TimeMedior$64,113 - $87,131 (estimated)Call Center Operations

About this role

El Supervisor de Operaciones es responsable de la supervisión diaria de un grupo de empleados del centro de llamadas, garantizando el cumplimiento de los indicadores de rendimiento mediante la formación, motivación y responsabilidad adecuada. Este profesional orienta a los subordinados sobre su rendimiento, gestiona problemas de rendimiento y promueve valores organizacionales para asegurar la comunicación efectiva y el logro de objetivos.

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Required Skills

Supervisión
Formación
Motivación
Comunicación
Gestión de Equipos

Qualifications

Associate Degree

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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