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Supervisor de Servicio al Cliente at Abbott Laboratories - ApplyBlast

Supervisor de Servicio al Cliente

Abbott Laboratories

4 months ago

3.7 on Glassdoor

Santiago

Onsite

Full Time

Senior

0 applicants

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About this role

A Customer Service Supervisor at Abbott's Established Pharmaceutical Division in Chile oversees operational service management, coordinating between sales, warehouses, and clients to ensure order fulfillment and billing accuracy. The role involves monitoring backlogs, managing inventory obsolescence, validating financial documents, and maintaining GMP compliance standards across logistics and production processes.

Responsibilities

Supervise customer order intake, processing, and billing according to internal policies
Monitor market backlogs and coordinate actions to mitigate service level impacts
Collaborate with commercial areas to reduce losses from obsolete or expiring products
Coordinate with quality, regulatory, supply, and production for timely product release
Review and validate re-invoicing, credit notes, and financial documents per company policies

Skills

Qualifications

Técnico profesional or University degree in Business Engineering, Industrial Civil Engineering, or Business Administration

About Abbott Laboratories

abbott.com

Innovative medical devices and health care solutions for cardiovascular health, diabetes management, diagnostic testing, nutrition, chronic pain and more.