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Supervisor, Disease Center Scheduling Operations at Dana-Farber Cancer Institute - ApplyBlast

Supervisor, Disease Center Scheduling Operations

Dana-Farber Cancer Institute

5 months ago

3.9 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

Supervisor of Established Patient Operations at Dana-Farber Cancer Institute oversees day-to-day scheduling operations, manages staff, and ensures compliance with policies and procedures.

Responsibilities

Oversees day-to-day performance of Clinical Scheduling Specialists and/or Protocol Schedulers.
Manages staff schedules and contingency plans for absences.
Ensures HIPAA policies are implemented and adhered to.
Monitors staff performance metrics and KPIs.
Resolves IS and telecommunication issues impacting daily operations.

Skills

Qualifications

High school diplomaBachelor’s Degree in health administration or related field2 years of related health care and/or customer service experienceLevel II experience

About Dana-Farber Cancer Institute

dana-farber.org

Headquarters

Boston, Massachusetts, United States

Company Size

1001-5000 employees

Founded

1947

View Profile

Dana‑Farber Cancer Institute, based in Boston, MA, is a world‑leading cancer center specializing in adult and pediatric cancer treatment and research. Its physician‑scientists deliver multidisciplinary patient care and develop many of the most advanced therapies, including targeted treatments and clinical trials. Dana‑Farber combines cutting‑edge laboratory research with translational programs, prevention and survivorship services, and education to improve outcomes. Patients and clinicians turn to Dana‑Farber for its expertise, comprehensive care teams, and strong research pipeline.